| The Benefits to You |

You require impartial opinions on claims-PIE's PRIORITY is making it happen! Whether you are looking for assistance on fire or water damage, cause & origin, structural failure, biological growth, building envelope issue, roof damage (including hail damage), or fireplace/chimney damage, you can find it here. PIE has the forensic expert you require and understands the importance of timely answers.

The top 5 benefits to you by utilizing our forensic engineering services are:

• In our efforts to understand your particular business, we know you require timely answers. So benefit number 1 is our timely turn-time on reports. Our reports and/or opinions are turned around to you in 21 days or less.



• You may have a claim or case that is unique; perhaps you need an expert in a particular field. We can offer you investigators who specialize in unique fields, and are certified in these areas to assist you with these specialized claims. For example, several of our engineers are Certified as 3rd Party EIFS Inspectors and Certified Infrared Thermography Technicians. We also have a F.I.R.E. Certified engineer that performs Fireplace and Chimney Damage Inspections.



• Do you have Wyoming Insurance Continuing Education Credits, Registered Professional Adjuster Credits (RPA), Colorado Agent Credits, or Colorado Legal Education Credits to fulfill? We realize that obtaining these credits can be difficult to fit into your schedule each year. So, why not come to PIE University to fulfill them? Our schedule comes out each January for the entire year, so we make it easy for you to plan ahead. Now you don't have to stress about not making your credits. Our curriculum is one of the most comprehensive in the industry, as we choose our topics each year based on the student feedback we receive on our class evaluations. We can even come to your location with a custom presentation or training seminar for your particular size group.



• For your continued learning, we also provide a valuable resource in our forensic library of publications located on our publications section of our website. This information is free of charge to you, as you may download as many articles as you desire for learning purposes.



• We are continually investing in new state-of-the-art technology. This is a benefit to you because we continually find new investigative tools to provide you even better analysis on your claims jobs. We never stop working to improve ourselves for our customers.

| Communication |

How do all parties work together when it comes to handling an insurance claim? What role does PIE play in the insurance claims process. There may be several parties involved but typically it will be a claimant who is the insured, the insurance adjuster, and a contractor. Sometimes the insured's will contact their insurance agent on the front end of a loss, the agent then typically submits the claim to the insurance adjuster which ultimately starts the ball rolling on the claim. How do these parties work together in resolving the claim? In order to put a visual to this communication structure, the diagram below shows what we term very simply, "the claims triangle", so you have a visual explanation of how PIE's role fits into the average insurance claim.